About the Role

NEGS is seeking a warm, highly organised, and relationship-focused Enrolments Officer to shape the experience of families joining our school community. This people-centred role focuses on building genuine connections with prospective families and guiding them through every stage of their enrolment journey—from first contact through to commencement. You’ll create welcoming, positive experiences that reflect the values, care, and culture of NEGS.

Working closely with the Director of School Growth and the broader school community, you’ll support enrolment growth through exceptional customer service, strong communication, relationship management, and accurate coordination of enrolment systems.

Ideal for someone who:

• Enjoys working with people and thrives in a dynamic environment
• Takes pride in creating outstanding experiences for families and visitors
• Values variety, balancing relationship-building with administration and event coordination

Key Responsibilities

• Support prospective families throughout the enrolment journey from enquiry to commencement
• Deliver professional, responsive, and welcoming customer service across phone, email, and in-person interactions
• Build strong, lasting relationships with prospective and current families
• Coordinate school tours, enrolment interviews, and student visits
• Maintain accurate enrolment records and CRM activity
• Support Open Days, expos, community events, and enrolment initiatives
• Represent NEGS professionally and positively within the community
• Develop a strong understanding of the school’s academic, co-curricular, and boarding programs
• Assist with reception and uniform support as required
• Actively participate in the life of the school community

Hours: Primarily school-hours based and part-time, with flexibility required during peak enrolment periods, including occasional evening or weekend events and regional travel.